Shipping policy
SHIPPING POLICY
At 3ive Collective, we aim to deliver your orders quickly and safely across Pakistan.
Order Processing
All orders are processed within 3–4 working days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times:
- Punjab: 2–3 working days
- Outside Punjab: Approximately 4–5 working days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
Shipping charges will be calculated and shown at checkout. Any free shipping offers will be clearly mentioned on our website or social media pages.
Order Tracking
Once your order is shipped, you may receive a tracking ID or order update through SMS, email, or WhatsApp.
Failed Deliveries
Please ensure your address and contact details are correct. If a delivery fails due to incorrect information or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If you receive a damaged package or a missing item, please contact us within 7 days of delivery with clear pictures and your order details.
Delivery Delays
3ive Collective is not responsible for delays caused by courier services, weather conditions, public holidays, or other unforeseen circumstances.
Contact Us
For shipping-related questions or support, contact us anytime:
Phone: +92 311 146 6683
Email: 3ivecollective@gmail.com